The Holiday Inn Express Gibraltar has received the 2019 Europe Star Award in the category of Trailblazer Award. The Trailblazer award is awarded to the hotel that has achieved all performance matrix including service quality, customer satisfaction, sustainability indications, staff development and many more. General Manager Egle Miseikyte states: “We are particularly proud of achieving this award it is a credit to the team and the hard work and dedication since opening in May 2018.”
This award is in addition to ‘The Best Selling Hotel in Pre-Opening,’ which Holiday Inn Express Gibraltar received in 2018 and a nominee for ‘The Best Performing Hotel After Opening’ also received in 2018. The InterContinental Sofia and the Crowne Plaza Paris were the other two hotels who shared the stage with the Holiday Inn Express Gibraltar on that occasion which was a major achievement.
Diego Alvarez, Director of Hotel Performance for IHG said: “It is extremely important to recognise outstanding performance and the tremendous work that our hotel colleagues deliver every day to provide True Hospitality to our guests and customers.
“This award is particularly significant because it is adjudicated amongst 1,124 IHG Hotels in Europe across all brands including Kimpton, InterContinental, Crowne Plaza, Indigo, Voco, Holiday Inn and many more. It is the first time such accolade is awarded to a Holiday Inn Express hotel, it confirms and reinforces the hotel market penetration and places Gibraltar on the map within the largest hotel group in the world.
Minister for Business, Tourism, Transport and the Port, the Hon Vijay Daryanani MP, said: “On behalf of Her Majesty’s Government of Gibraltar I would like to congratulate Holiday Inn Express Gibraltar on receiving this accolade. It is a testament to the hard work and dedication of the hotel’s team to have achieved such recognition at European level. Holiday Inn Express Gibraltar has been a vital addition to the local hotel industry, providing accommodation in a specific market segment with a global booking platform. In these challenging times it is extremely encouraging to see that the hotel has been recognised for its quality and its contribution to the hotel industry. This accolade also brings Gibraltar to the attention of the hotel and tourism industry abroad and reinforces our place as one of the most unique destinations in the Mediterranean.”